Views:

Issue


Text "Sent from my iPhone" is being added to messages sent from an iPhone. Is there anything that can be done about this?
 

Solution


Use the Email Modifier function to "Find" and "Replace" string values within a message.

Below are the steps to configure this:

1. Go to Admin > Email Modifiers


2. Click on CREATE NEW


3. Modifier Settings
 
Modifier Name: Mobile Phone Strings
Description: List of preset signature on Mobile Devices


4. Click on SAVE


5. Click on ADD
 
Description: iPhone
Field to Modify: Body
Find: Sent from my iPhone
Replace: (empty string)

6. Click on SAVE


7. Repeat: Steps 5 and 6 for other Search Strings

Description: Windows Mobile
Field to Modify: Body
Find: Sent from my Windows Phone
Replace: (empty string)


8. Check the Configuration


9. Apply the Email Modifier to a Signature Configuration

10. Click SAVE


10. Test the Configuration
 
Mobile Device
Before
After
iPhone
Windows Mobile
Related Products: CMS M365