Issue
We’re going to enforce a standard signature; however some people work different hours, these need to be included in the signature.
Solution
Create a field which will return the Office Hours of a Staff Member
Below are the steps:
1. Log into your Crossware portal page > Fields Section
2. Select the FORMULA tab > Click on Create formula field
3. New Field Settings
Field Name: OfficeHour
Formula (C#): Copy and paste the code snippet attached (OfficeHoursTemplate.txt) attached into the C# Editor (see step 5 below)
Unescape Formula: No
Exclude from Cache: No
4. Update the C# Code for your own team
"Name of Person": Display Name of the Person eg "Jane Smith"
"Office Hours Go Here": Text of Hours e.g. "M W F 9-12"
default: field is set to "" but can be changed e.g "M-F 9.00-5.00"
Adding More People: Copy and Paste the Highlighted Code to above the start of the next "case" statement:
5. Click SAVE & CLOSE
6. Re-open the formula field > Click Send Test Email
7. Apply the Field to a Signature or Block > SAVE & CLOSE > Send Test Email
Confirm the Office Hours are displaying correctly.
You can find code here: