Within Crossware Mail Signature there is a feature to save a "before" and "after" copy of processed emails to help resolve issues.

NOTE: We recommend it should only be enabled when required, It should be turned off as soon as possible.

Save Debug File

To enable logging on the Exchange Server, edit the config.xml configuration file in the installation directory on the Exchange Server, and change the setting below to "Y"

(Default installation directory is C:\Program Files\CrosswareMailSignature)


Check Log folder

The saved copies of the emails are saved in the "log" folder.

The mailsignature.log will show that the files have been saved

Related Products: CMS MSE v4, CMS MSE v5