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If you have trialled Crossware Mail Signature on your server, there is no need to uninstall the software. Upon purchasing a full license, Crossware will send you a full license key to convert your trial version to a non-expiring version.

However if you do want to go ahead with un-installing Crossware Mail Signature, follow these steps:
 

For CMS MSE v4 onwards:
 

1. Uninstall the Transport Agent from your Exchange Server. (The Transport agent is uninstalled from the Add/Remove Programs control panel applet).

2. Uninstall the IIS Configuration Site. (The IIS Site is uninstalled from the Add/Remove Programs control panel applet).

3. Delete the SQL Database. (Un-installation of the IIS Site will not delete the SQL database. You must manually delete the database).
 

For CMS DOM v5:
 

1. Open the notes.ini file (found in the Domino servers program directory) on the server.

2. Find the variable EXTMGR_ADDINS

3. Remove the parameter signature5_xx.dll
 

(There may be other extension hooks installed, if this is the only parameter then you can remove the whole line, if there are others you must remove only the signature parameter.) e.g. EXTMGR_ADDINS=decsext, signature5_xx.dll becomes EXTMGR_ADDINS=decsext


4. Reboot the server (until the server is rebooted the DLL is locked and cannot be removed).

5. Delete the following files:
 

a. (WINDOWS) neSig.exe and signatureX_yyy.dll.

b. (ISERIES) Delete the library ‘XWARE’ (dltlib XWARE).

c. (SOLARIS/LINUX) esig and libsignature.so.

d. (AIX) esig and libsignature.a.


6. Delete the eSig.nsf database (found in the Domino Data directory).

7. Crossware Mail Signature is now fully removed from your server.

 

For CMS DOM v4:
 

1. Open the notes.ini file (found in the Domino servers program directory) on the server.

2. Find the variable EXTMGR_ADDINS

3. Remove the parameter signature4_xx.dll

(There may be other extension hooks installed, if this is the only parameter then you can remove the whole line, if there are others you must remove only the signature parameter.) e.g. EXTMGR_ADDINS=decsext, signature4_xx.dll becomes EXTMGR_ADDINS=decsext
 

4. Reboot the server (until the server is re-booted the DLL is locked and cannot be removed).

5. Delete the following files:
 

a. (WINDOWS) neSig.exe and signatureX_yyy.dll.

b. (ISERIES) Delete the library ‘XWARE’ (dltlib XWARE).

c. (SOLARIS/LINUX) esig and libsignature.so.

d. (AIX) esig and libsignature.a.


6. Delete the eSig.nsf database (found in the Domino Data directory).

7. Crossware Mail Signature is now fully removed from your server.

Related Products: CMS DOM v10, CMS DOM v4, CMS DOM v5, CMS MSE v4, CMS MSE v5