Issues with running Crossware Email Signature and Domino 8.5.1
There have been reported issues with Crossware Email Signature release 2 & 3 installed on Domino 8.5.1.
Symptoms are platform dependant and can range from license information not being printed to the console log, to the failure of Crossware Email Signature to load without any errors in the log file.
The cause of the problem is identified to changes that have been made to the way the Domino server writes to the log file. The changes have been made to improve the performance but apparently it has influenced not only Crossware Email Signature but a lot of other add-in tasks as well.
If you are planning to upgrade to 8.5.1 you are advised to use the following notes.ini variable:
DISABLE_LOG_DBGROUP=1
This will revert to the 8.5.0 method of logging to log.nsf.
This issue has been resolved with Domino 8.5.1 FP1 and FP2, but we have received reports that the problem is still not resolved.
We recommend using the notes.ini variable above until further notice.
We are working to find a solution as it is not only Crossware Email Signature but a common problem for several suppliers of extension manager add-ins that run on Lotus Domino.
If you have any questions, please contact our support team at support@crossware365.com