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Question


How can I ensure that a signature / signature block only gets applied on replies, not on new emails in a conversation?
 

Solution

 
1. Log into Crossware Mail Signature and click Signature Designer.

2. In the left sidebar menu, select Signature Blocks > Choose the Signature Block that you would like to apply for replies only > Click on the Edit icon.


3. Go to the APPLY tab > Under the "Which emails should it be applied to?" section, select the "Replies only" option > Click SAVE.
 

4. Your Signature or Signature Block will now only be applied on the replies in a conversation, any new emails will not have this Signature / Signature Block. Make sure to test that the configuration works in practice before leaving the Signature Designer.