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Overview

 
Before proceeding with the following steps, please send an email to support@crossware365.com with the following information:
  • Google Customer ID
    • Go to admin.google.com
    • Go to Account > Account settings
    • You should see your Customer ID in the Profile pane.
  • Company Name
    • e.g., Crossware Limited
  • Primary Domain
    • e.g., mail-signature.com
  • Admin Email
    • e.g., admin@mail-signature.com
Once you've sent this information through, please await confirmation from our Support Team to carry on actioning this article.

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NOTE: The following steps will assist you with connecting your Google Workspace environment to Crossware Mail Signature.
You will need Super Admin access to complete these tasks.


There are 4 main steps:
1. Grant Crossware Mail Signature permissions
2. Create two groups in the Directory
3. Create one Google Workspace Gmail Hosts
4. Create one Google Workspace Gmail Routing Rule

 

Step 1 - Permissions


Firstly, we need to give Crossware Mail Signature permissions to access your Directory Data. 














Client ID: 114734196798062831722
Scopes: 

https://www.googleapis.com/auth/admin.directory.group.readonly
https://www.googleapis.com/auth/admin.directory.domain.readonly
https://www.googleapis.com/auth/admin.directory.user.readonly
https://www.googleapis.com/auth/admin.directory.customer.readonly


Now navigate back to the API Controls screen









Fill in the form with the following information:

  • Client ID: 928646364906-vjarqcqr254p29bs28n24e5fjabivvev.apps.googleusercontent.com
  • App access: Limited









 



Step 2 - Create Groups


Log into your Google Workspace Admin Console using your Google login credentials.
You can access this at https://admin.google.com

You will be creating two groups:

  • One of the label Mailing with the name CrosswareMailSignatureUsers

(Email for users in this group will be sent to Crossware Mail Signature for processing)

  • One of the label Security with the name CrosswareMailSignatureAdmins

(Users in this group will be able to configure Crossware Mail Signature)


See the following screenshots



 

  • Create CrosswareMailSignatureUsers group






 

  • Create CrosswareMailSignatureAdmins group







 

Step 3 - Create Connectors


Log into your Google Workspace Admin Console using your Google login credentials.
You can access this at https://admin.google.com














Enter the smart-host name for your region as per the below list:

(Copy and paste one of these into the add smart host field)


Smart Host Details:

Australia: xware-aus-gk1-east-1.crossware.co.nz

Link to Crossware SPF records (if required): SPF Record Doc
 

  • Next, go to Routing



 

  • Go to SMTP relay service and click on CONFIGURE





For the next form, fill out the information as follows:

1. Select 'Only addresses in my domains'

2. Select the 'Only accept mail from the specified IP addresses' option
  a. Click on the Add button
  b. Description: CrosswareAUS-GK1Egress
  c. IP Address: 20.92.172.105
  d. Select the 'Enable' tickbox and click SAVE





3. Select the 'Require TLS encryption' option

 





Step 4 - Create Routing Rule

Go to the Compliance section of the Gmail Admin Console





Go to the Content compliance section and click on 'CONFIGURE'




Apply the following settings:

Short Description: CrosswareTransportRule

1. Select the 'Outbound' & 'Internal - sending' option

2. a. Select the 'If ANY of the following match the message' option from the drop-down
    b. Click on Add
      i.   Select 'Advanced content match'
      ii.  Location: Full Headers
      iii. Match type: Not contains text
      iv.  Content: (Please copy the following string and paste it into the Content value field)
              x-cwesigprocessed: Y




3. a. Select the 'Modify the message' option
    b. i.  Go to the Route section and select the 'Change the route' option
        ii. Select the CrosswareOutboundHost option from the drop-down
    c. Go to the Encryption (onward delivery only) section and select the 'Require secure transport (TLS)' option





Now click on 'Show options' at the bottom of the form





Configure the following:

B. Account types to affect: Users & Groups

C: i.   Select the 'Only affect specific envelope senders' option
    ii.  Select 'Group membership (sent mail only)' from the drop-down
    iii. Click on 'Select groups'
    iv.  Select the CrosswareMailSignatureUsers group that was previously created on Step 2.









Congratulations! You have completed your setup.

You can now log back into the Crossware Mail Signature Portal to configure your email Signatures

https://portal.crossware365.com

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