For customers who cannot access the embedded link:
- One option would be to fill in this Google Workspace Free Trial Form
- Alternatively, you can also email our support team at support@crossware365.com with the following details.
- Google Customer ID
Go to admin.google.com > Go to Account > Account Settings
You should see your Customer ID in the Profile pane - Company Name (e.g. Crossware Limited)
- Primary Domain (e.g. crosswaredemo.com)
- Admin Email (preferably your Super Admin's email e.g. admin@crosswaredemo.com)
Once you've sent this information, please await confirmation from our support team before proceeding with the next steps
1. Navigate to admin.google.com
2. Click the Security drop-down option
3. Click Access and data control
4. Select API controls
5. Click MANAGE DOMAIN-WIDE DELEGATION
6. Click Add new
8. Click this text field > Insert Crossware's client ID
Client ID: 114734196798062831722
9. Click this text field > Add the following scopes
Scopes:
https://www.googleapis.com/auth/admin.directory.group.readonly
https://www.googleapis.com/auth/admin.directory.domain.readonly
https://www.googleapis.com/auth/admin.directory.user.readonly
https://www.googleapis.com/auth/admin.directory.customer.readonly
10. Click AUTHORISE
11. Re-visit the API controls option
12. Click MANAGE THIRD-PARTY APP ACCESS
13. Click Configure new app
14. Click the "search" field > Paste in the client ID below into the text box
Client ID: 928646364906-vjarqcqr254p29bs28n24e5fjabivvev.apps.googleusercontent.com
15. Click Search
16. Select Crossware Mail Signature
17. Select the option relevant to your request
18. Click Continue
19. Select Limited
20. Click Continue
21. Click Finish
22. Select the Directory drop-down option
23. Click Groups
24. Click Create group
25. Click this text field Type "CrosswareMailSignatureUsers"
26. Click this text field > Type in an email address for your group
27. Click this text field > Give your group a description
28. Click this text field > Select an admin (preferably your Super Admin)
29. Click Next
30. Select the boxes as shown in the image below
31. Select Only invited users
32. Click CREATE GROUP
33. Click Create another group
34. Click this text field > Type "CrosswareMailSignatureAdmins"
35. Click this text field > Type in an email address for your group
36. Click this text field > Give your group a description
37. Assign a group owner (preferably your Super Admin)
38. Select the Security option
39. Click NEXT
40. Select Only invited users
41. Click CREATE GROUP
42. Click the Apps drop-down option
43. Click the Google Workspace drop-down option
44. Select Gmail
45. Click Hosts
46. Click ADD ROUTE
47. Click the text field > Type "CrosswareOutboundHost"
48. Click the host name text field > Enter the smart host relevant to your region:
Australia: gwstrafficsmtp-aus-k1.crossware.co.nz
49. Enter "25" into the port
50. Select Perform MX look-up on host
51. Click SAVE
52. Re-visit the Settings for Gmail page
53. Click Routing
54. In the SMTP relay service section, Click CONFIGURE
55. Click the text field > Type "CrosswareInboundConnector"
56. Under the IP addresses/ranges section, click Add
57. Click this text field > Enter the following IP address(s) relevant to your region - Note you will need to add both IPs from your region:
AUS-K1-EAST: 20.193.4.65
AUS-K1-SOUTHEAST: 20.40.171.166
CAN-K1-CENTRAL: 20.116.146.80
CAN-K1-EAST: 52.229.72.77
US-K1-EAST: 52.190.40.209
US-K1-WEST: 20.184.240.123
FRANCEProd-CENTRAL: 51.138.217.108
FRANCEProd-SOUTH: 52.136.153.121
EU-K2-NORTH: 20.105.73.92
EU-K2-WEST: 20.126.196.163
UAE-K1-NORTH1: 40.123.229.48
UAE-K1-NORTH2: 20.203.119.149
QAT-K1-CENTRAL1: 20.21.234.240
QAT-K1-CENTRAL2: 20.21.224.39
IND-K1-CENTRAL: 135.235.229.184
58. Click SAVE
59. Select Require TLS encryption
60. Click SAVE
61. Re-visit the Settings for Gmail page
62. Click Compliance
63. Click CONFIGURE
64. Click the text field > Type "CrosswareTransportRule"
65. Click Outbound
66. Click Internal - Sending
67. Click If ANY of the following match the message
68. Click If ALL of the following match the message
69. Click ADD
70. Click the Simple content match drop-down option
71. Select Advanced content match
72. Click the Headers + Body drop-down option
73. Select Full headers
74. Click the Contains text drop-down option
75. Select Not contains text
76. Click this field > Type "x-cwesigprocessed: Y"
77. Click Save
78. Click ADD
79. Click the Simple content match drop-down option
80. Click Advanced content match
81. Click Headers + Body
82. Click Sender header
83. Click the Contains text drop-down option
84. Click Not contains text
85. Click this field.
86. Type "drive-shares-dm-noreply@google.com"
87. Click SAVE
88. Under the Route section, select the Change the route option
89. Click Normal routing drop-down menu > Select CrosswareOutboundHost
90. Select the Require secure transport (TLS) option in the Encryption (onward delivery only) section
91. Click Show options
92. In the Envelope filter section, select Only affect specific envelope senders
93. In the Account types to affect section, select both Users & Groups
94. In the Envelope filter section, select the Single email address drop-down option >
Click Group membership (sent mail only)
95. Click Select groups
96. Select the "CrosswareMailSignatureUsers" group created in step 28 > Close the window
97. Click SAVE
Congratulations! You have completed your setup.
You can now log back into the Crossware Email Signature Portal to configure your email Signatures