For customers who cannot access the embedded link:
1. Navigate to https://admin.microsoft.com/Adminportal/Home?#/homepage
2. Select the drop-down option Users > Click Active users
3. Select the relevant user
4. Click on the Mail tab within the panel
5. Click Edit Exchange properties
6. Click the Others tab
7. Select Custom attributes
8. Click on an empty text box > Fill in the desired values > Click Save
9. Close the panel
10. Navigate to Graph Explorer | Try Microsoft Graph APIs - Microsoft Graph
11. Sign in to your account by clicking on the persons icon on the top right
12. Once you have signed in, enter and run the following query:
https://graph.microsoft.com/v1.0/users/*user’s email*/?$select=displayName,onPremisesExtensionAttributes
13. Click Run query
14. You should be able to see your list of extension attributes
15. Navigate to https://portal.crossware365.com/cms/designer/lookups
16. Click Fields
17. Select Create directory field
18. Give the directory field a name
19. Click the text box > Fill in the text box with the values below:
onPremisesExtensionAttributes:*specific extension attribute seen in Graph Explorer* e.g., onPremisesExtensionAttributes:extensionAttribute1
20. Click SAVE & CLOSE
21. Once you've created the field, hover over the field with your cursor > Click the Send Test Email icon
22. Click SEND
23. Values should be present
24. To add the field to your signature block, go to the Signature blocks page
25. Hover over the relevant block > Click on the Edit icon
26. Drag and drop the field into the signature block
27. Click SAVE & CLOSE
